The performance and quality of network is ultimately based on what your customers are experiencing when using the offered and available services. A bad user experience leads to unsatisfied customers, which in turn leads to churn and ultimately eroding brand value. AWTG’s suite of technology services coupled with purpose-built tool sets enables us to assist service providers in ensuring the delivery of high quality of services and excellent customer experience.
AWTG’s Service Assurance solutions comprises of expert engineering and bespoke software tailored to process and correlate multiple data sources powered by an Artificial Intelligence to ensure that you deliver the highest quality of service to your customers.
The data sources supported includes:
- Core Network
- Radio Network
- Device Probes
- Operations Support Systems
- Internet of Things