Knowledge is Power. In the world of mobile services, knowledge forms the basis of good customer experience. Giving your users knowledge of mobile services coverages will promote customer satisfaction and reduce churn, and will encourage users in good coverage areas to sign up to services while dissuading users who live in areas where your service coverage is poor.
AWTG’s intelligent Coverage Map (iCMap) for Consumers solution enables operators and regulators to display coverage of any network using various data sources such as:
Prediction data from planning tools
Measurement data from drive-/walk-tests and benchmarking
Measurement data from network recordings
Crowd sourcing data from consumer devices
AWTG’s intelligent Coverage Map (iCMap) for Consumers is available for both fixed and mobile networks, and comes with:
Web application accessible via any browser
Native mobile application on Android and iOS devices
The capability to add your own branded content
Dashboards, Analytics and Insights for admin users
The intelligent Coverage Map (iCMap) for Consumers allows visualisation of all these data sources in a single powerful platform utilising the convenience of Google Maps and the performance of AWTG’s platform, to ensure coverage queries are displayed in less than 1 second, anywhere in the world with a fast Internet connection.