Establishes real-time service insight by enabling collation and correlation of all network operation functions, systems, as well as customer data and market data. 

• Correlation of configuration management, performance management and fault management data using advanced analytics to enhance user experiences.
• Automated KPI management, including monitoring, impact assessment and improvement.

Enables effective business decision-making through insight gathered from automated analytics of all network operation functions, systems, as well as customer data and market data.

• End-to-end analytics of all sources of network service data to deploy cost-effective solutions.
• Integration and utilisation of third-party tools, surveys and crowdsourced data such as speed test, for geolocation-based insight of customer experience and areas requiring investment.

Enables continual improvement of customer experience, application experience and network resources utilization by automating management   of network design, performance and capacity provisioning.

• Automated integration of real-time performance with site database and geolocation.
• Improves performances by 10% to 15% through automation, algorithms and AI.

Ensures reliability of the network design, parameters, configurations and features whilst optimising costs. Continual data integrity and consistency assurance for optimum network operation delivering best in class end-user experiences.

• Network-wide consistency and change management for all technologies (2G, 3G, 4G and 5G).
• Improves efficiencies by 15% to 25%.